FAQ
No. There is no obligation to begin at any time. Many families visit this site simply to understand their options.
You can take as much time as you need and return whenever it feels right.
Starting usually means requesting a Welcome Kit. The kit provides information and secure materials so you can proceed only if and when you’re ready.
Receiving a kit does not commit you to anything.
Memorial diamonds are chosen by families seeking a lasting, personal way to remember a loved one or pet.
Some feel drawn to this option immediately, while others consider it later. Both paths are completely valid.
That’s completely normal. Grief has no timeline.
This process is designed to respect your pace, whether that means learning now or returning later.
Only a small portion of ashes is required. The remaining ashes stay with your family and are never disturbed beyond what is necessary.
No. Ashes are handled individually at every stage. They are never mixed or shared under any circumstances.
All ashes not required for diamond creation remain with your family. Only the necessary amount is used for the process.
Yes. You may pause or stop the process before diamond growth begins.
We understand that circumstances and feelings can change.
Yes. Memorial diamonds are real, lab-grown diamonds with the same physical and chemical properties as natural diamonds.
Urn jewelry holds ashes. A memorial diamond is created from them.
It is not a container, but a real diamond grown individually.
Yes. Diamonds are one of the most durable materials known and are designed to last for generations.
Yes. Many families choose to set their memorial diamond into a ring, pendant, or other jewelry, while others keep it as a standalone tribute.
Each diamond is grown individually and never rushed. Timelines vary depending on size and specifications and typically take several months.
Yes. Families receive updates so they know how their memorial is progressing.
Memorial diamonds are grown using High Pressure High Temperature (HPHT) technology, which replicates the natural conditions under which diamonds form.
Pricing reflects individual diamond growth time, craftsmanship, and customization. Memorial diamonds are not mass-produced items.
Many families choose to begin with a deposit and complete payment over time. Financing options may also be available, depending on location.
No. Pricing is explained clearly upfront. There are no hidden fees after confirmation.
Families receive clear instructions and secure materials to ensure respectful and safe handling during shipment.
Yes. Shipments are handled securely and tracked throughout the process.
Each memorial is overseen by dedicated specialists. There are no automated decisions or assembly-line processes.
You can reach out to a specialist at any time. Support is available before, during, and after the process.
After delivery, families are welcome to reach out for guidance, support, or assistance with settings or care.
Yes. Asking questions does not require a commitment. We are here to provide clarity, not pressure.
Learning more doesn’t mean you’re ready to decide. We’re here to provide clarity whenever you need it.